Delivery & Returns
At CannaCool, we believe wellness should arrive with ease and peace of mind. That’s why we’ve made our delivery, returns, and guarantees simple, transparent, and customer-first.
Delivery Options
We’ve partnered with trusted carriers to make sure your products reach you quickly and securely.
Standard Delivery:
Reliable shipping straight to your door, typically within 3–7 business days.
Expedited Delivery:
Need it faster? Choose express options to receive your order in 2–3 business days.
Order Tracking:
Every order includes real-time tracking, so you always know where your package is.
We work hard to minimize delivery times and shipping costs, giving you the best experience possible.
Return Policy
We understand that sometimes things don’t work out. If your order isn’t right, we’ll make it right.
Eligible returns are accepted within 60 Days of delivery. Products must be unopened, unused, and in their original packaging. To start a return, simply email our support team (support@cannacool.net) with your order details, and we’ll provide instructions and the return address.
Our goal is to make returns as smooth as possible so you can shop with confidence.
60-Day Money Back Guarantee
Your satisfaction is our priority. If you’re not completely happy, we’ve got your back.
Try our products for up to 60 days risk-free. If you’re not satisfied, return the product—even if it’s been opened—for a full refund. No hassle, no stress—just honest support for your wellness journey.
With CannaCool LLC, shopping is worry-free, because your trust matters most.